Returns & Exchanges

Due to the personalized nature of our custom DTF transfers, we only accept returns or exchanges for items that arrive damaged or contain manufacturing defects. Please review your artwork carefully before submission as we cannot offer refunds for customer-provided design errors.

1

Inspect Your Order

Examine your DTF transfers upon arrival to ensure they meet your quality expectations and are free from physical damage or printing errors.

2

Contact Support

If you identify an issue, email our support team within 7 days of delivery with your order number and clear photos of the defect.

3

Verification Process

Our production team will review your claim and the provided images to verify the manufacturing error against the original design file submitted.

4

Replacement or Credit

Once approved, we will immediately initiate a reprint of your custom sheets at no cost or issue a store credit for the affected items.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing